These Terms and Conditions constitute a legally binding agreement between LLC “CDAORI” (ID: 405679341) (hereinafter the “Company”) and the user.
Through the website, the user is able to purchase desired products from the “CDAORI” online store.
Personal information obtained by the Company from you or third parties is processed in accordance with the Privacy Policy set forth in these Terms.
By agreeing to the Terms and Conditions of cdaori.ge, you also agree to the Privacy Policy of cdaori.ge.
By agreeing to the Terms and Conditions of cdaori.ge, you also agree to the Product Return/Exchange Policy of cdaori.ge.
The parties agree to conclude this agreement, under which the user may open and use an account; cdaori.ge will sell and deliver products placed on its platform to the user; the user will pay the required fees; and the user may close the account.
Any information provided by the Company on the website, personal page, via SMS, or by email related to the services shall be considered an integral part of this Agreement and interpreted together with it.
By registering on the website, the user agrees to comply with the terms of this Agreement.
The Company reserves the right to amend these Terms at any time unilaterally by publishing the updated version on the same website, without requiring additional consent from the user.

1. Definitions

1.1. The terms used in this document have the following meanings:

1.1.1. Company – LLC “CDAORI” (ID: 405679341) or its legal successor.
1.1.2. User – a legal or natural person registered in the CDAORI system who wishes to receive the services defined under this Agreement.
1.1.3. Parties – the Company and the User jointly.
1.1.4. Account – the user’s registered account on cdaori.ge.
1.1.5. Universal Identifiers – all information used to verify a person’s identity: personal ID number, date of birth, mobile number, etc.
1.1.6. Operation – any transaction or action carried out by the user related to the personal account and/or services.
1.1.7. Website – the official CDAORI website used for offering products.
1.1.8. Product – items placed on the CDAORI website for sale.
1.1.9. Agreement – the agreement between users and cdaori.ge, including the present Terms and its annexes, if applicable.

2. Declarations and Warranties

2.1. By agreeing to these Terms and Conditions, the user confirms that:

2.1.1. They are a legally registered legal entity or an adult natural person (18+), under Georgian law.
2.1.2. They are fully capable, not under the influence of narcotics, alcohol, psychotropic or toxic substances, not under mistake, fraud, coercion, threat, or any unlawful influence; fully aware of the meaning and consequences of their actions.
2.1.3. They have reviewed the website usage terms and accept them.
2.1.4. They are fully authorized to sign and fulfill obligations under these Terms or any related agreements.
2.1.5. All information provided by them is accurate.
2.1.6. Their actions will not aim to deceive CDAORI or any third party.
2.1.7. They do not engage in any illegal activity under any jurisdiction, and their activities comply with local and/or international law throughout the validity of this Agreement.
2.1.8. They will not perform any action that violates Georgian or international law or this Agreement.
2.1.9. They will act in good faith and fulfill all obligations under this Agreement properly.
2.1.10. The user agrees that after creating the account and until the termination of this Agreement, cdaori.ge may collect, verify, and process any user-provided or related data, including personal information and universal identifiers.
2.1.11. They will respect intellectual property and copyright laws.
2.1.12. They will not impersonate another user or use another user’s data.
2.1.13. The Company enters into this Agreement based on the warranties and obligations set forth in this section, which form part of the contractual terms. Violation of these warranties after the agreement is signed gives CDAORI the right to unilaterally refuse to provide any or all services.

2.2. CDAORI is responsible for:

2.2.1. Accuracy and timely execution of operations as defined by this Agreement.
2.2.2. Complying with the website terms defined under this Agreement.
2.2.3. Maintaining confidentiality of operational information, except when disclosure is required by law.
2.2.4. Not performing any actions that violate Georgian law or this Agreement.

3. Product Purchase, Delivery Rules, and Transaction Cancellation

3.1. Users may purchase products only after registering on cdaori.ge.
3.2. Orders may be placed by any legal entity or natural person (18+) registered under Georgian law.
3.3. For registration, the user must provide: first name, last name, personal ID number, phone number, email, and password. The password is hashed and stored securely.
3.4. To complete registration, the user must check a box confirming agreement to this Agreement and its annexes.
3.5. Products purchased on cdaori.ge will be delivered according to the delivery rules defined under this Agreement.
3.6. CDAORI reserves the right to periodically update the available product list and prices.
3.7. CDAORI undertakes to deliver the product to the address provided by the user at checkout.
3.8. The user is responsible for delays or failure to deliver if contact information is incomplete or incorrect, delivery instructions are missing, or the recipient is absent at the specified address.
3.9. In such cases, redelivery may be attempted the next business day. If redelivery fails, the parties must agree on new delivery terms.
3.10. Delivery is available only within Georgia, specifically within Tbilisi.

3.10.1. Delivery Conditions (Tbilisi):

Delivery time: 1–2 business days after order placement.
Delivery fee: Free.
Delivery hours: Monday–Saturday, 10:00–18:00.
Note: No delivery service on Sundays.

3.10.2. Delivery Options:

a) Delivery to the door.
b) Delivery to the building entrance.

3.11. cdaori.ge may request the user to confirm accuracy of information or provide additional documents at any time.
3.12. The recipient of the purchased product may be:
• The purchasing user;
• A person designated by the user.
3.13. If the user wants someone else to receive the product, they must provide that person’s full name, address, and phone number.
3.14. Purchases are made through cashless payment using VISA or MASTERCARD via cdaori.ge.

4. Authorization

4.1. After registration and verification, the user must log in to use the website.
4.2. Authorization is performed with the user’s username (login) and password.

5. Commercial Warranty

5.1. Refunds are possible only if:
5.1.1. The user cancels the order before the product leaves the warehouse. Refund is issued within 5 business days.
5.1.2. The delivered product does not match the website description or is damaged. The user must notify the company within 24 hours at +995 557 754 385.
5.1.3. The company reviews the claim within 5 business days. The company may request evidence by email: boardgames.cdaori@gmail.com and may request return of the defective product. Refund occurs only if replacing the product is impossible.
5.1.4. The product may be returned/exchanged only if it retains its original condition, allowing resale. Otherwise, the company may refuse the return/exchange.
5.1.5. CDAORI may cancel an order due to technical or other significant issues (courier limitations, out-of-stock items, etc.). In such cases, the refund is issued within 3 business days.

6. Account Closure and Service Restriction

6.1. cdaori.ge may suspend or restrict account access via email notice if the Agreement is violated.
6.2. If CDAORI closes or restricts an account for a valid reason, the user may not create a new account under any name.
6.3. The user may discontinue using cdaori.ge at any time. Privacy obligations remain in force even after termination.

7. Warranties

7.1. CDAORI declares and guarantees that:
7.1.1. It holds all required licenses, permits, certificates, and documentation for selling specific products.
7.1.2. It will comply with applicable laws and ethical standards during product sales.
7.1.3. All products meet Georgian safety and quality standards.

8. Limitation of Liability

8.1. CDAORI is not responsible for issues caused by the user’s browser, software, or any external circumstances beyond the company’s control.
8.2. CDAORI is not liable for delays or failure to deliver caused by force majeure events (natural disasters, etc.). In such cases, the order is canceled and the user is refunded.
8.3. CDAORI is not liable for any contractual, negligent, tort, or other losses, including loss of business, loss of profit, interruption of operations, or other financial or material damage resulting from the use of the service.
8.4. CDAORI is responsible for accurate and timely execution of operations under the Agreement and applicable law.
8.5. CDAORI is responsible for confidentiality of account-related information except where disclosure is required by law.
8.6. CDAORI is not responsible for any direct or indirect damage caused by a canceled transaction (e.g., funds were deducted but not received by the company).
8.7. The parties must compensate each other for damages caused by partial or full non-performance of obligations as defined by law or this Agreement. If the Company is found liable, its responsibility is limited to the amount paid by the user for the corresponding products/services.
8.8. Violation of obligations defined in these Terms results in liability established by Georgian law and this Agreement.